Free tool
Social Performance Indicator Tracking Template and Governance Framework
If you are ready to move beyond activity-based metrics and implement genuine social performance measurement, the Social Performance Indicator Tracking Template and Governance Framework provides everything you need to get started.
Where should I send it?
Give me an address and the pdf arrives as a link you can open on any device. I do not send anything else unless you ask for it on the second box.
PDF, about 194 KB.
The article it comes from
This tool was built alongside Social Performance Indicators: Tracking Relationship Quality in Mining Operations , which explains the thinking behind each section. The tool is the part you take on site.
Everything else that is free
The three diagnostics score your grievance mechanism, your due diligence process or a community's readiness to negotiate, and the tension map tracks where friction is being reported.
See the tools